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Schneider Electric Buildings Critical Systems

Security Systems Technician I

Service Operations - Job Postings – Columbia, Maryland
Department Service Operations - Job Postings
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $50k- $70k

** Multiple Positions Available**

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Schneider Electric Buildings Critical Systems has immediate openings for  Security Systems Technicians. 

The purpose of this role is to ensure that the Schneider Electric meets its customer requirements for Security System maintenance and installations in the DMV region. The employee may supervise other sub-roles where necessary to give advice and support of a technical nature.
 To perform this job successfully an individual must be able to perform each primary duty satisfactorily as follows:

1. Provide technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems. Primary focus is on access control components, and video surveillance components.
2. Develop innovative solutions to more complex technical problems that arise during installation and maintenance activities. Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
3. Monitor and resolve complex recurring problems to ensure ongoing customer satisfaction.
4. Coach and mentor less experienced technicians, check the quality of their work, and help them diagnose and solve problems.
5. Troubleshoot, investigate, and resolve technical problems that arise during installation and maintenance activities.
6. Train customers on the features of the equipment they have purchased.

The requirements listed below are representative of the education, experience, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

EDUCATION: Two-year (2) degree in a related technical field or related work experience       

EXPERIENCE:

-Installation and maintenance of Security, Access Control, Video Monitoring systems

-Proficient in software applications including but not limited to Microsoft Word, Excel, and Visio.

-Software House system experience desired

-Good customer service skills

-Strong verbal and written communication skills including, but not limited to the ability translate technical terminology to customers, listen effectively, and solicit input from others

The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

While performing the primary duties of the job, the employee is regularly exposed to outside weather conditions.  Employee may work in different environments while on various job sites.  Must be able to climb ladders and lift 75-pounds unassisted.  May be required to report to work outside normal business hours, on holidays and on weekends.

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Our values define our company. Who we are, our customer approach, how we do business, what it’s like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.

At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, let’s make the most of your energy.

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  • Location
    Columbia, Maryland
  • Department
    Service Operations - Job Postings
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $50k- $70k
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